By 2021-03-30T15:11:16+11:00
1st March 2021

Guest Services Assistant

CBD, Inner West, Sydney
Posted 1 month ago


Hours: Flexible days. Guest Services Assistant volunteers are required to make an ongoing weekly commitment to the role. Monday to Friday shifts: 7:45am – 11:30am

Reports to: Social Health and Wellbeing (SHW) Supervisor

Minimum age: Volunteers must be 18 or older to volunteer with the SHW Team


The Guest Services Assistant is responsible for providing coffee to the guests before the Loaves & Fishes Restaurant opens for breakfast and then between the breakfast and lunch service.

Reporting relationships:

Guest Services Assistant volunteers report to the Bill Crews Foundation’s SHW Supervisor or appointed member of staff.

Duties & essential job functions:

A Guest Support Assistant is required to complete a range of set tasks during the course of a typical shift. These tasks will be completed under the supervision of the SHW Support Worker or appointed staff member, and will include:

  • Set-up the hot drinks station each morning
  • Provide hot drinks to guests of the Rev. Bill Crews Foundation between 7:45am and 11:30am
  • Restock the provisions each day
  • Clean up and lock up the coffee area at the end of each shift

Volunteers are also required to conduct tasks in accordance to the Rev. Bill Crews Foundation’s WHS and Social Health and Wellbeing policies.

Information about these policies and standard operating procedures can be found within the Social Health and Wellbeing Volunteer Manual.

Uniform requirements

Rev. Bill Crews Foundation T-shirt (supplied. No singlets), full length pants (no 3/4 length pants or tights) and enclosed shoes.

Work experience and skills


  • Customer Service / hospitality experience
  • Basic knowledge of WHS standards and practices
  • Completed SHW departmental induction

Personal qualities and behavioural traits


  • Be able to work alone
  • Professional standard of presentation
  • Kind, helpful attitude for welcoming guests


Job Features

Job CategoryHospitality & Food Service, Social Health & Wellbeing
Job commencementImmediate
Closest public transportAshfield
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